Support
How can we help?
Find help, privacy information and contact options for Mintora products.
Bucket Rush
Bucket Rush is still in development. Once the game is released, support, troubleshooting and its privacy information will be published here.
FAQ
Common questions
If your question is not answered here, email support@mintoraapps.com and we will look into it.
Which platforms are Mintora apps available on?
Noplo is available for Android on Google Play. There is no iOS version. Availability for future products will be stated on each product page.
Where is my Noplo data stored?
Your Noplo data is stored locally on your device. Mintora Apps & Games does not operate its own server to collect, store or access your personal app data. Full details are in the Noplo Privacy Policy.
How do I back up or move my data?
Noplo includes Export Data and Import Data features. An export creates a backup file for you to copy, save or move manually, and Import brings it back. Keep exported backup files somewhere safe — they are not uploaded to us.
My reminders are not appearing. What should I check?
Noplo reminders are local notifications generated on your device from the items you create. Check that notifications are enabled for Noplo in your Android settings and that battery optimisation is not restricting the app.
How do I delete my data?
You can delete individual items inside the app, clear the app data from your device settings, or uninstall the app. If you exported a backup, delete that file wherever you saved it.
How do I report a bug or request a feature?
Email the studio with the product name, your device model, the Android version, the app version and the steps that lead to the problem. For a feature request, describe the problem you are trying to solve — that gives us the most room to design the right solution.
When will Bucket Rush be released?
The game is in development and no date has been announced. Release information will be published on the Bucket Rush page.
Still stuck?
Write to the studio and describe what you were doing when the problem appeared.